Privacy policy

📄 Privacy Policy – Bonus

🔹 Introduction

At Bonus, we highly value the privacy of our users, whether they are customers, vendors, or delivery agents. This privacy policy explains how we collect, use, and protect the information you provide while using the Bonus app. It also outlines your rights regarding your data. By using our platform, you agree to the practices described below.


1️⃣ Information We Collect

🔹 1.1 Personal Information

  • When registering on Bonus, we may ask for your name, email address, phone number, and delivery address.

  • Vendors and delivery agents may need to provide additional information such as bank account details, identification documents, and driver’s license.

🔹 1.2 Transaction Information

  • We store details of orders, payments, and transaction history within the app.

  • Purchase and delivery records help us improve the user experience and provide better support.

🔹 1.3 Device and Location Data

  • We may collect geolocation data to ensure accurate deliveries and improve our services.

  • We collect data about your device type, IP address, and operating system for security and performance analysis.


2️⃣ How We Use Your Information

🔹 2.1 Enhancing User Experience

  • We use your data to provide personalized services, suggest products, optimize delivery times, and offer relevant promotions.

🔹 2.2 Processing Orders and Deliveries

  • Your information is used to ensure smooth order processing and coordination between customers, vendors, and delivery agents.

🔹 2.3 Communication and Support

  • We may use your data to contact you about orders, service updates, or promotional offers.

🔹 2.4 Legal and Security Purposes

  • Your information may be used for identity verification, fraud prevention, and regulatory compliance.


3️⃣ Sharing Information with Third Parties

🔹 3.1 With Vendors and Delivery Agents

  • Order details (such as delivery address and phone number) are shared with vendors and delivery agents to ensure efficient deliveries.

🔹 3.2 With Service Providers

  • We may share data with payment processors, logistics providers, or analytics services to improve our platform.

🔹 3.3 Legal Compliance

  • We may disclose information if required by law or to protect our rights and those of our users.


4️⃣ How We Protect Your Data

  • We use advanced encryption technologies to safeguard your data during storage and transmission.

  • Sensitive data is secured and accessible only to authorized personnel.


5️⃣ User Rights

🔹 5.1 Access and Updates

  • You can modify your personal information through the app settings or by contacting customer support.

🔹 5.2 Account Deletion

  • You may request account deletion and data removal in compliance with applicable laws.


6️⃣ Bonus’ Responsibility

  • Bonus acts as a service provider connecting customers, vendors, and delivery agents but does not take direct responsibility for transactions conducted outside the app.

  • While we strive for maximum security, users are responsible for maintaining the confidentiality of their account credentials.


📌 Changes to the Privacy Policy

  • Bonus reserves the right to modify this privacy policy as services evolve or in response to legal updates.

  • Users will be notified of significant changes through the app or email.

📩 For inquiries or privacy-related requests, contact us at: support@bonusplus.io